Legal info

Data Protection – Your Personal Information

We are committed to handling your personal information responsibly and protecting your privacy.

For the purpose of the Data Protection Act 1998 (as amended or updated form time to time), where any personal information is collected from you through our website, the data controller is Peugeot Motor Company PLC.

Your personal information will be used as set out in this privacy policy.

What information will we collect from you

In order to use the various functions of our website, you may be required to provide some personal information such as your name, address, telephone number, email address, car registration number and/or other contact information.

Where you order a new vehicle through our website and apply for finance, you will be asked to provide further information such as your age, employment status and financial information.

You will also be asked to provide information so that we can verify your identity. You may be asked to provide identification documents, and we will take copies of these and share them with third parties involved in the processing of your finance or insurance application, the supply of your new vehicle and (where appropriate) the part exchange of your existing vehicle.

Where you apply for insurance as part of your JAF finance package, you will be asked to:

• provide certain information about your driving history, your past insurance claims (if any) and any accidents or motoring convictions;
• provide the same information about any other drivers that may be on the policy;
• confirm to us that: you have all other drivers’ permission to provide the information to us; that the other drivers are aware of the contents of this privacy policy; that the other drivers do not have any objection to us using or sharing their information in accordance with this privacy policy, and that the other drivers consent to us and U K Insurance Limited processing information about any accidents or motoring convictions.

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Sharing your personal information

We may share your personal information with other entities within our international group of companies (“Our Group”). We may also share your personal information with third parties who provide a service to us or Our Group.

Where you order a vehicle through our website, we may share your information with Our Group companies and third parties who are involved in the processing of your order and your finance and/or insurance application; the supply of your vehicle to you, and (if applicable) the part exchange of your existing vehicle. 

We will remain responsible for the way in which Our Group companies and our agents and sub-contractors use your personal information. However, some of the third parties involved in aspects of your online order (including finance, insurance or part exchange) and our dealers will also be data controllers of your personal information, and will process your personal information in accordance with their own privacy policies. You should obtain and review copies of these privacy policies.

We may also share your personal information with third parties where we are required to do so for legal or regulatory purposes; identity or credit checks, or for the prevention or detection of fraud.

Please note that, other than the third parties listed in this Privacy Policy, we will not disclose or sell your personal information to any other third party for marketing purposes.

What we will do with your personal information

We may use any personal information you provide to us in connection with your Peugeot account for marketing research (including participating in surveys), product analysis and development, sales tracking, or to contact you for marketing or promotional purposes. We or Our Group companies may contact you through various media including by telephone or post, and (if you agree) by email, SMS and/or MMS.

You may ask us or Our Group companies to stop contacting you for marketing purposes at any time by changing your preferences in the Your Details section of your Peugeot account or by following the “Unsubscribe” link on our website or in our communications with you.

Where you order a new vehicle through our website, we will also collect and use your personal information for different purposes in connection with your online journey including: the configuration, reservation and ordering of your new vehicle; your application for finance and (where applicable) insurance; arranging collection or home delivery; and (where applicable) part-exchange of your existing vehicle.

Where will we store your personal information?

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the personal information transmitted to our website and any transmission is at your own risk. However, our website is a https:// which complies with the relevant protocol for secure communications. In addition, once your personal information has been received by us, it will be encrypted and stored on our secure server and we will take all reasonable measures to keep it secure and prevent unauthorised access to it. Your personal information may also be transferred, stored and processed outside the European Economic Area, but we will always do our best to ensure that it is treated securely and in accordance with this Privacy Policy and relevant laws.

Monitoring and cookies

We use data collection devices such as "cookies" on certain pages of our website. "Cookies" are small text files placed on your hard drive that assist us in providing customised services. You may decline our cookies if your browser permits, although in this case you may not be able to use certain features on our website for example, live chat. For more information about this please refer to our Cookies Policy.

Telephone calls and live chat

Telephone calls and any live chat sessions with our customer care agents may be recorded and/or monitored for regulatory and/or training purposes.

Questions?

Any questions, comments or requests regarding this Privacy Policy should be directed to: The Customer Database Manager, Peugeot Motor Company Plc, Pinley House, 2 Sunbeam Way, Coventry, CV3 1ND or telephone us on02476 884000.

If you have any query relating to PSAF’s use or your information then you can refer it to: Customer Services Department, PSA Finance UK Ltd, Quadrant House, Princess Way, Redhill, Surrey RH1 1QA or telephone PSAF on 0345 313 3805.